Privacy
Policy
Furniture Brands International Inc. and our
brands, which include but are not limited to Thomasville, Drexel Heritage,
Broyhill, Henredon, Hickory Chair, Labarge, Lane, Laneventure, Maitland-Smith
and Pearson, value our customers and respect your privacy. The purpose of this
privacy policy is to inform you what Personal Information we may collect from
you, how we use such information, and the choices you have regarding our use of,
and your ability to review and correct the information. This policy applies only
to customers in the
United
States
.
For purposes of this policy, “Personal
Information” means any information by which you can be personally identified,
and includes your name, your address, your telephone number, your e-mail address
and the like. Most of our websites do not require that you submit Personal
Information to us. There may be times (such as when you purchase or order a
product or register to participate in contests, etc.) when we ask you to provide
certain information about yourself, such as your name, shipping/billing address,
telephone number, email address, credit card information, etc., and if you make
a purchase, we may also maintain a record of your product purchases. In
addition, our web servers may automatically recognize information regarding your
domain name (or that of your access provider) and e-mail address, and we may use
this data for trends and statistics, but individual users will remain anonymous,
unless you voluntarily tell us who you are.
In general, we use the Personal Information you
provide only for internal purposes, such as:
- for the specific purpose for
which it was volunteered (for example, to complete a product purchase, to enter
a contest, to answer an e-mail, etc.);
- to improve the content,
appearance and utility of our websites;
- to track our visitors’ use of
our websites for internal market research; and
- to notify our visitors of
updates to the websites or of new products or services.
From time to time, we may contract with companies
or persons, whose privacy practices are consistent with ours, to provide certain
services including credit card processing, shipping, data management,
promotional services, etc. We may provide these providers with the information
needed for them to perform these services. In addition, we may use third-party
advertising companies to serve or track ads on our website and other websites.
These companies may use information (not including your name, address, email
address or telephone number) about your visits to this and other websites in
order to measure advertising effectiveness and to provide advertisements about
goods and services that may be of interest to you. We do not authorize any of
these service providers to make any other use or disclosure of your information.
Editing,
Updating, Correcting and Deleting Information About You
To edit or update your Personal Information or if
you prefer not to receive information from us or any or all of our brands,
please let us know by contacting us or any of our brands by email or postal mail
at the addresses below. Please be sure to include your email address, mailing
address, full name, and specifically what information you do not want to
receive.
Laneventure:
Send an e-mail to:
cs@laneventure.com
Or write to:
Laneventure
Attn: Consumer Service
P.O. Box 849
205 Workman Street SW
Conover, NC 28613
Protecting Children
We take special care to protect the safety and
privacy of children. We will never knowingly request personally identifiable
information online from anyone under the age of 13 without prior verifiable
parental consent. Our websites are general audience sites and are not targeted
to or intended for use by children.
Cookies
Our websites use “cookies,” which are small data
files that are stored on your computer when you visit a website. Cookies enable
you to shop on our websites and may be used in a variety of ways to enhance or
personalize your online browsing and shopping experience.
For example, we may use cookies to enable you to
use certain website features, remember the items in your shopping cart, store
your preferences, recognize you when you return to our website, track your
orders, and monitor and maintain information about your use of our websites.
You can set your browser not to accept cookies or
to notify you when you are sent a cookie, giving you the opportunity to decide
whether or not to accept it. If you do not accept cookies, however, you will not
be able to access your account information or make purchases on our websites.
Security
We take precautions to protect the security of
your Personal Information that you share with us. Unfortunately, however, no
data transmission over the Internet can be guaranteed to be 100% secure. As a
result, while we strive to protect your Personal Information, we cannot
guarantee or warrant the security of any information you transmit to or from our
websites, and you do so at your own risk.
Links to
Third Party Sites
Our websites may contain links to websites
operated and maintained by third parties, over which we have no control. Privacy
policies on such linked sites may be different from our privacy policy. You
access such linked sites at your own risk. You should always read the privacy
policy of a linked site before disclosing any Personal Information on such site.
Policy
Changes
We reserve the right, at our discretion, to
change, modify, add or remove portions of this privacy policy at any time. You
should check this page periodically for changes. Your continued use of this site
following the posting of changes to this privacy policy will mean that you
accept those changes.
Updated as
of September 2009